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Fast and secure shipping30 days return policy

Order and delivery information

Below your can find the details of shipping, prices and your order.

We are currently shipping orders to all EU-countries and Norway.

Shipping prices and details

Denmark


Shipping prices and lead time


GLS PICK-UP / PARCEL SHOP

Lead time
Price Free Shipping
1 - 3 business days 29 DKK
400 DKK


GLS HOME DELIVERY

Lead time
Price Free Shipping
1 - 3 business days 69 DKK
600 DKK

Europe


Shipping prices and lead time


Country

Lead time
Price Free Shipping
Austria

2 - 4 Business days 10 EUR
60 EUR
Belgium

2 - 4 business days 10 EUR
60 EUR
Finland

3 - 5 business days 15 EUR 60 EUR
France

3 - 5 business days 15 EUR 60 EUR
Germany

2 - 4 business days 10 EUR 60 EUR
Ireland

3 - 5 business days 20 EUR 80 EUR
Italy

3 - 5 business days 17 EUR 60 EUR
Luxembourg

2 - 4 business days 15 EUR 60 EUR
Netherlands

2 - 4 business days 10 EUR 60 EUR
Norway

4 - 8 business days 145 NOK
1200 NOK
Spain

3 - 5 business days 20 EUR 60 EUR
Sweden

2 - 4 business days 100 SEK
600 SEK
Rest of EU
Up to 14 days
20 EUR 80 EUR

Payment methods


You can choose between various payment methods: Debit or Credit Card Visa, Visa Electron, Visa/Dankort or MasterCard.

Payments with debit cards will be charged in real time.

Mobilepay


If you are a Danish customer, you have the option to pay with MobilePay.
Please have your phone ready to accept the payment.

Currencies


The prices on www.mosscopenhagen.com are quoted in DKK, SEK, NOK or EUR, depending of your choice of shipping destination.

Order confirmation


When you have completed the order, you will receive an order confirmation.
The order confirmation contains all relevant information about your purchase. Please check that everything is as expected.

Please keep the order confirmation, as it is your proof of the order and your invoice.

Your order has been shipped


Once your goods leave our warehouse to be delivered, your payment will be drawn on the selected payment service.

We will send you a mail with a tracking number once your order is shipped from our warehouse.

Cancellations


When you click “Complete payment" and the receipt appears on your screen, you are no longer able to cancel your order.
It is immediately sent to our warehouse who will start processing your order.

You will need to return the garments once it is delivered or deny the delivery.

Please note – it is not possible to reply to the email with your order confirmation.

Instead please contact our customer service:

webshop@mosscopenhagen.com